All tagged Video

VIDEO: Reg E Provisional Credit Violations

In this Compliance Clip (video), Adam discusses provisional credit under Regulation E and highlights common error resolution issues identified by Federal Reserve examiners. He explores what financial institutions need to consider when an investigation extends beyond the initial timeframe and when provisional credit is provided to consumers. A transcript of this video is now available.

VIDEO: BSA SAR Continuing Activity Reviews

In this Compliance Clip (video), Adam discusses FinCEN’s October 2025 FAQ addressing continuing activity reviews after a suspicious activity report (SAR) has been filed. He explains why this clarification has raised questions for financial institutions and explores what BSA/AML/CFT teams should consider when monitoring for continued suspicious activity. A transcript of this video is now available.

VIDEO: Reg E - Don't Require a Written Notice

In this Compliance Clip (video), Adam discusses a common Regulation E error involving how financial institutions handle consumer error claims. He explores why requiring written notice before taking action can create compliance concerns and highlights key considerations for staff, policies, and procedures. A transcript of this video is now available.

VIDEO: Consumer Negligence for Reg E Disputes

In this Compliance Clip (video), Adam discusses how consumer negligence can (or cannot) be considered when conducting an investigation of an “error” under Regulation E. Specifically, he answers two questions regarding a customer being negligent in handling their PIN as well as whether a financial institution can add language to their account disclosures that limit a consumers liability. A transcript of this video is now available.

VIDEO: Reusing a Flood Determination

In this Compliance Clip (video), Adam explores whether lenders can reuse a previous flood determination when refinancing or assuming a loan, or when multiple loans are secured by the same property. He discusses why the answer isn’t always as straightforward as it may seem and highlights the regulatory guidance lenders need to consider before relying on an existing determination. A transcript of this video is now available.

VIDEO: Flood Notice Timing

In this Compliance Clip (video), Adam explores an important question about the timing of the flood notice when a loan involves property located in a high-risk flood zone. He discusses what lenders should consider when determining how far in advance the notice should be provided and highlights guidance that can help lenders avoid potential compliance issues. A transcript of this video is now available.

VIDEO: What Should Board Flood Training Include

In this Compliance Clip (video), Adam discusses what effective flood compliance training for a Board of Directors should include and why finding the right level of detail can be challenging. He explains the unique role Directors play in overseeing flood compliance and the importance of providing training that is meaningful without overwhelming them with regulatory details. A transcript of this video is now available.

VIDEO: What Triggers Flood Compliance Requirements

In this Compliance Clip (video), Adam explains the key events that trigger a financial institution's flood insurance compliance requirements. Learn when flood rules apply and why understanding these compliance triggers is essential for ensuring your institution meets its regulatory obligations. A transcript of this video is now available.

VIDEO: Reporting a SAR on a Director

In this Compliance Clip (video), Adam explores a challenging scenario involving Suspicious Activity Report (SAR) obligations when the subject of the report is a member of the board itself. Through a real-world example, Adam highlights the tension between regulatory reporting requirements and strict confidentiality rules. Adam also points toward key guidance on how institutions should navigate this sensitive situation without breaching compliance expectations.

VIDEO: How to Conduct BSA Training for Directors

In this Compliance Clip (video), Adam discusses how financial institutions can approach BSA training for their board of directors in a way that aligns with examiner expectations while remaining practical and effective. Adam highlights key considerations around balancing foundational knowledge with ongoing updates, as well as tailoring content to a board-level audience. A transcript of this video is now available.