On April 8, 2024, the CFPB published an edition of Supervisory Highlights to share key findings from recent examinations about continuing accuracy problems in the credit reporting system. The CFPB found that consumer reporting companies failed to ensure the accuracy of credit reports and that furnishers failed to correct false or fraudulent information sent to consumer reporting companies.

On April 4, 2024, the Federal Reserve System published its First Issue of Consumer Compliance Outlook for 2024. Consumer Compliance Outlook is the agency’s publication focusing on consumer compliance topics.

On March 29, 2024, the CFPB issued its latest Consumer Response Annual Report that analyzes complaints submitted by consumers to the CFPB between January and December 2023. The CFPB reported that it sent more than 1.3 million complaints to more than 3,400 companies for review and response in 2023.

On March 28, 2024, the FDIC issued the March 2024 edition of the Consumer Compliance Supervisory Highlights. The purpose of this publication is to enhance transparency regarding the FDIC’s consumer compliance supervisory activities and to provide a high-level overview of consumer compliance issues identified in 2023 through the FDIC’s supervision of state non-member banks and thrifts.

On March 28, 2024, the FDIC updated sections of the Consumer Compliance Examination Manual. The Consumer Compliance Examination Manual is a primary resource and reference tool for FDIC compliance examination staff when conducting Consumer Compliance and CRA examinations. It incorporates examination policies, procedures, and guidance and is available on the FDIC website as a resource for FDIC staff, bankers, and other members of the public.

On March 27, 2024, the CFPB announced that the HMDA Modified Loan Application Register (LAR) data for 2023 are now available on the FFIEC’s HMDA Platform for approximately 5,089 HMDA filers. The published data contain loan-level information filed by financial institutions and modified to protect consumer privacy.

On March 26, 2024, the federal and state agencies, CFPB, released agency-specific action statements on tech capacity. According to the CFPB press release, these statements reflect concrete actions to increase tech capacity to help enforce the laws on the book and design remedies that work for consumers, workers, small businesses, and others in the digital era.