On 4/1/21, the Financial Crimes Enforcement Network (FinCEN) issued an Advance Notice of Proposed Rulemaking (ANPRM) to solicit public comment on a wide range of questions related to the implementation of the beneficial ownership information reporting provisions of the Corporate Transparency Act (CTA). In their release, FinCEN explains that this ANPRM is the first in a series of regulatory actions that FinCEN will undertake to implement the CTA, which is included within the Anti-Money Laundering Act of 2020 (AML Act). The AML Act is part of the FY 2021 National Defense Authorization Act, which became law on January 1, 2021.

On 4/1/2021, the FFIEC announced that Todd M. Harper, Chairman, National Credit Union Administration (NCUA), was named Chairman of the Federal Financial Institutions Examination Council (FFIEC). His two-year term runs from April 1, 2021, through March 31, 2023. Mr. Harper became the NCUA’s twelfth Chairman on January 20, 2021, and has been making statements over the last year that imply potential changes to how the NCUA will regulate consumer protection going forward.

On 3/31/2021, the FDIC announced that the Federal Financial Institutions Examination Council (FFIEC) had issued the 2021 edition of A Guide to HMDA Reporting: Getting It Right! for Home Mortgage Disclosure Act (HMDA)-related data collected in 2021 and reported in 2022. This longstanding compliance resource has regularly been used by financial institutions as a “go-to” HMDA resource as it can help financial institutions better understand HMDA requirements, including the data collection and reporting provisions.

On 3/31/2021, the FDIC issued a release (FIL-22-2021) to explain that the latest edition of their Consumer Compliance Supervisory Highlights had been published. The purpose of this publication is to provide insight regarding the FDIC’s consumer compliance supervisory activities and provide a high-level overview of consumer compliance issues identified in 2020 through the FDIC’s supervision of state non-member banks and thrifts. Topics include a summary of the FDIC’s supervisory approach in response to COVID-19, supervisory observations related to consumer protection laws, examples of practices that may be useful to institutions in mitigating risks, regulatory developments, and consumer compliance resources.

On 3/29/21, the Federal Reserve, CFPB, FDIC, NCUA, and OCC jointly released a “Request for Information” to gather insight on financial institutions’ use of artificial intelligence (AI). In their release, the agencies explain that they are seeking information from the public on how financial institutions use AI in their activities, including fraud prevention, personalization of customer services, credit underwriting, and other operations.

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On 3/24/2021, the CFPB announced their 2020 Consumer Response Annual Report to Congress. In their release, the CFPB explains that complaints increased in 2020 due to the impact of the COVID-19 pandemic on the consumer financial marketplace. The CFPB reported handling approximately 542,300 complaints in 2020, which is nearly a 54% increase over the approximately 352,400 complaints handled in 2019.

On 3/22/21, the Consumer Financial Protection Bureau (CFPB) announced the release of its annual report to Congress on the administration of the Fair Debt Collection Practices Act. According to the CFPB’s release, the report highlights efforts by the CFPB and the Federal Trade Commission (FTC) to protect consumers, particularly those who have suffered profound financial impacts due to the COVID-19 pandemic. The CFPB explained that they, along with the FTC and state and federal partners, accomplished much toward stopping unlawful debt collection practices and continuing their vigorous law enforcement, consumer education and public outreach, and policy initiatives.